Privacy Policy

Last updated: April 6, 2023

Crown Distributing, LLC ("us", "we", or "our") operates the Royal Coffee Roasting mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We use your personal information only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

  1. Information Collection and Use While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, email address, and other information ("Personal Information").

  2. Log Data We may also collect information that your device sends whenever you use our Service ("Log Data"). This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, the time and date of your use of the Service, and other statistics.

  3. SMS and Loyalty Program

    Royal Coffee Roasting collects and stores customer phone numbers for the purpose of managing our loyalty rewards program and sending SMS messages. By providing your phone number and participating in our loyalty rewards program, you consent to receiving SMS messages from us, which may include promotional messages, account updates, and other relevant information related to our products and services.

    We value your privacy and will not share your phone number with third parties for marketing purposes without your explicit consent. You can opt-out of receiving SMS messages from us at any time by following the instructions provided in the messages or contacting our customer support team.

  4. Cookies Cookies are files with a small amount of data, which may include an anonymous unique identifier. We use cookies to collect information in order to improve our services for you. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  5. Service Providers We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  6. Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  7. Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  9. Contact Us If you have any questions about this Privacy Policy, please contact us at info@royalcoffeeroasting.com.